At BricoHome, we are committed to offering you high-quality products, aware that your peace of mind goes beyond a simple transaction. To ensure your complete satisfaction, we have implemented a robust warranty policy, demonstrating our commitment to quality and reliability.
In this section you will find information about our product warranty. We want you to be well-informed and confident in your choice, so we invite you to carefully read the warranty information. Our goal is to ensure you have a worry-free shopping experience, with the certainty that, if necessary, we are here to support you at all times.
Please contact us for any warranty request:
- Call us at 376 0343302
- Write to us at info@bricohomeferramenta.it
- Complete the contact form
Please specify: first and last name, order ID, brand, product, and issue. We will look for the fastest solution for you and contact the brands as necessary.
Read the information document regarding the minimum two-year legal warranty provided in the European Union.
PRODUCT WARRANTY (STANDARD)
The warranty period is 12 months from the product purchase date for consumers who have an invoice. It is 24 months for those who have a receipt or other proof of purchase.
PRODUCT WARRANTY WITH SEAL
For sealed products (e.g., insecticide), the warranty does not apply once opened. However, if the seal remains intact, you are entitled to a free return within 30 days.